Terms & Conditions

Effective Date: December 9th, 2025

These Terms & Conditions (“Terms”) govern your access to and use of the website, digital products, and services provided by Mindful Marriage and Family Therapy PLLC (“Company,” “we,” “us,” or “our”). By using our website or purchasing or using any of our products or services, you (“you,” “user,” or “customer”) agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our website or services.

1. PRIVACY POLICY

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website or services you also agree to our Privacy Policy.

2. HEALTHCARE & PROFESSIONAL DISCLAIMER

The educational content, digital products, courses, and resources offered by Mindful Marriage and Family Therapy PLLC are not medical, psychological, or therapeutic treatment. Although Vienna Pharaon is a licensed therapist, her digital products and educational materials are provided for informational and self-development purposes only.

Nothing offered through the Website or within any digital product should be interpreted as:

Medical or mental health advice
Psychotherapy or counseling
A clinical diagnosis
A treatment plan
A substitute for individualized professional care
Establishing a therapist–client or doctor–patient relationship

You understand and agree that:

These products are not a replacement for professional mental health or medical support.
You should consult your physician, mental health provider, or qualified healthcare professional regarding any questions or concerns about your health or well-being.
If you are experiencing a psychological emergency or crisis, you must contact local emergency services or crisis hotlines immediately.

By using the Website or purchasing any digital products, you acknowledge and agree to this Healthcare & Professional Disclaimer.

3. MANDATORY ARBITRATION AND GOVERNING LAW

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation or validity thereof (a “Dispute”) shall be resolved by binding arbitration in accordance with the rules of [select arbitration provider, e.g., American Arbitration Association] then in effect.
The arbitration shall be held in the State of New York, USA, unless otherwise agreed in writing.
You agree that by using the Website or services, you and the Company are each waiving the right to a trial by jury or to participate in a class-action lawsuit.
These Terms and your use of the Website and services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws rules.

4. INTELLECTUAL PROPERTY

All content on the Website — including but not limited to text, graphics, logos, images, audio, video, design, digital products, course materials, downloads, and other content — is the exclusive property of Mindful Marriage and Family Therapy PLLC or its content licensors, and is protected by copyright, trademark, and other intellectual property laws.
You may use the Website and its content for your personal, noncommercial use only. You may not copy, reproduce, modify, distribute, republish, upload, post, transmit, or otherwise exploit any content from the Website for commercial purposes, or publicly display or perform any content, without our express prior written consent.
All rights not expressly granted are reserved.

5. USER CONTENT AND LAWFUL USE OF THE WEBSITE

You represent and warrant that any User Content you submit does not violate any law, infringe any third-party rights, or contain unlawful, harmful, threatening, defamatory, obscene, or otherwise objectionable material.
You agree to use the Website and services only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the Website by, any other party.

6. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy practices, or policies of any third-party sites. If you access any third-party site, you do so at your own risk, and you should review that site’s terms and privacy policy.

7. USE OF OUR PAID AND FREE PRODUCTS

Some offerings on the Website may be free; others are paid digital products, courses, or services. By accessing or purchasing any product or service, you agree to comply with these Terms.
Access to paid digital products is granted once payment is confirmed. You agree not to share, resell, distribute, or otherwise make the content available to third parties, unless explicitly permitted in writing by us.
You understand that digital products are delivered electronically, and their delivery does not guarantee any specific outcome or result.

8. TERMINATION

We reserve the right, at our sole discretion, to suspend or terminate your access to the Website or services, or to refuse service, terminate accounts, or remove or edit content (including User Content), at any time and for any reason, without prior notice. If we terminate or suspend your access, you remain liable for all amounts due through the date of termination.

9. NO REFUNDS, RETURNS OR EXCHANGES ALLOWED

All sales are final. There are no refunds, returns, or exchanges allowed. Please carefully review all products before purchasing to ensure that you have purchased the correct product.
By purchasing, you acknowledge and accept this “no refunds” policy prior to completing your transaction.
Failure to use the product you purchased from us does not give you the right to refuse payment of any associated charges.

10. NO WARRANTIES

The Website, services, and all content (including digital products) are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, about the accuracy, reliability, completeness, suitability, or availability of any content, services, or products.
We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event will Mindful Marriage and Family Therapy PLLC, its owners, directors, officers, employees, affiliates, agents, or licensors be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to use) the Website, services, or products — even if we have been advised of the possibility of such damages.

12. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Mindful Marriage and Family Therapy PLLC, its officers, directors, employees, agents, licensors and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

your use of and access to the Website or services,
your violation of any term in these Terms,
your violation of any third-party right, including without limitation any copyright, property, or privacy right, or
any claim that your User Content caused damage to a third party or violated applicable law.

13. WAIVER OF CLASS ACTIONS

You agree that any arbitration or legal action shall be limited to the parties individually involved. You waive any right to bring or participate in any class, collective, or representative action or proceeding against us.

14. ENTIRE AGREEMENT

These Terms (together with our Privacy Policy) constitute the entire agreement between you and Mindful Marriage and Family Therapy PLLC with respect to the Website, services, and products, and supersede all prior or contemporaneous communications, agreements, or understandings — whether written or oral — relating to the subject matter herein.

15. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect, that provision will be enforced to the maximum extent permitted by applicable law and the remaining provisions will remain in full force and effect.

16. MODIFICATIONS

We may modify or update these Terms at any time, in our sole discretion. If we make changes, we will post the revised version on the Website with a new “Effective Date.” Your continued use of the Website or services after changes are posted constitutes your binding acceptance of the new Terms.

17. ACKNOWLEDGEMENT

By using the Website or services, or by purchasing or accessing any product, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the no-refund policy, disclaimers, limitations, and all other provisions herein.

18. CONTACT

If you have any questions about these Terms, please contact us at:

Company Name: Mindful Marriage and Family Therapy PLLC
Email: mindfulmft.info@gmail.com
Address: 280 Madison Avenue, Suite 501, New York, NY 10016