Effective Date: December 10, 2025
Business Name: Mindful Marriage and Family Therapy PLLC
Business Address: 280 Madison Ave, Suite 501, New York, NY 10016

1. INTRODUCTION

This Privacy Policy explains how Mindful Marriage and Family Therapy PLLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, purchase digital products, engage with educational content, or interact with us online.

By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

We comply with applicable U.S. privacy laws, including New York State requirements. If you reside outside the United States, you may have additional rights (e.g., GDPR/UK GDPR).

2. INFORMATION WE COLLECT

We collect personal information in the following ways:

A. Information You Provide Directly

Including, but not limited to:

• Name

   

• Email address

   

• Billing address

   

• Account login details

   

• Payment information (processed via third-party providers)

   

• Support messages, form submissions, or other content you voluntarily submit

   

B. Information Automatically Collected

Through cookies, pixels, and similar technologies:

• IP address

   

• Browser type and device information

   

• Pages visited and actions taken

   

• Session duration and navigation paths

   

• Referring website

   

• Approximate location (city/state)

C. Information from Third Parties

We may receive information from:

• Payment processors (e.g., Stripe, PayPal)

   

• Email marketing platforms

   

• Advertising networks

   

• Analytics providers

3. HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide and improve our Website, products, and services

   

• Process transactions and deliver digital products

   

• Communicate order confirmations, product access, and updates

   

• Send promotional emails and marketing communications (opt out available)

   

• Personalize Website content and advertising

   

• Conduct analytics, usage tracking, and performance monitoring

   

• Meet legal obligations and protect our rights

   

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We may share information with:

A. Service Providers

Such as:

• Payment processors

   

• Email and CRM platforms

   

• Cloud hosting providers

   

• Customer support tools

   

• Advertising and analytics services

Each provider receives only what is necessary for their role.

B. Legal Compliance

We may disclose information to:

• Comply with laws, subpoenas, or legal requests

   

• Protect the rights, safety, and security of the Company, users, or the public

C. Business Transfers

In case of a merger, acquisition, or asset sale, personal information may be transferred as permitted by law.

5. COOKIE POLICY & TRACKING TECHNOLOGIES

A. What Are Cookies?

Cookies are small data files stored on your device that help websites remember information about you.

B. Types of Cookies We Use

• Essential Cookies: Required for core site functionality (e.g., checkout, login).

   

• Performance & Analytics Cookies: Track usage to improve user experience (e.g., Google Analytics).

   

• Advertising Cookies: Allow us and third parties to deliver personalized ads.

   

• Functional Cookies: Remember choices you make (e.g., language preferences).

C. Third-Party Tracking

We may use tools like:

• Google Analytics

   

• Meta/Facebook Pixel

   

• Email tracking pixels

   

• Retargeting scripts

These providers may collect additional data as described in their own policies.

D. Managing Cookies

You may:

• Disable cookies via your browser

   

• Use built-in browser controls to delete stored cookies

   

• Decline non-essential cookies through any cookie banner we provide

Disabling cookies may affect site performance or functionality.

6. PAYMENT PROCESSING

We do not store payment card details. Payments are securely processed through PCI-compliant providers such as Stripe or PayPal.

These providers collect:

• Payment method information

   

• Billing details

   

• Transaction records

Their handling of your data is governed by their respective privacy policies.

7. DATA RETENTION

We retain personal data only as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. DATA SECURITY

We use commercially reasonable physical, technical, and administrative safeguards to protect your information. No online system is fully secure, and we cannot guarantee absolute protection.

9. YOUR RIGHTS

Depending on your jurisdiction, you may have rights including:

• Access to your personal information

   

• Correction of inaccurate data

   

• Request deletion (where legally permissible)

   

• Withdraw consent or opt out of marketing

   

• Request a copy of your data

To exercise these rights, contact us at mindfulmft.info@gmail.com.

10. CHILDREN’S PRIVACY

This Website is not intended for individuals under age 18.

We do not knowingly collect personal data from children. If such information is discovered, we will delete it promptly.

11. INTERNATIONAL USERS

If you access the Website from outside the United States, you understand that your information may be transferred to and processed in the U.S., where data protection laws may differ.

12. DIGITAL PRODUCTS

By purchasing digital products from this Website, you acknowledge that:

• Digital downloads are non-refundable unless otherwise noted

   

• Access to content requires accurate contact information

   

• You may not share, distribute, or resell digital materials without written permission

   

13. HEALTHCARE & PROFESSIONAL DISCLAIMER

Vienna Pharaon is a licensed therapist; however, the information, digital products, and services provided through this Website are not medical or psychological treatment.

The content on this Website does not constitute:

• Medical advice

   

• Psychological counseling

   

• Psychotherapy

   

• Clinical diagnosis

   

• Mental health treatment

   

• A doctor–patient or therapist–client relationship

   

Educational materials, and general therapeutic guidance provided here are not a substitute for professional counseling, therapy, medical treatment, or mental health care.

You should always consult with a qualified physician, mental health professional, or licensed medical provider regarding any questions about your health or well-being.

Do not delay or disregard professional medical advice because of information on this Website.

If you are experiencing a mental health crisis or emergency, contact your local emergency services immediately.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of the Website constitutes acceptance of any changes.

15. CONTACT INFORMATION

If you have questions or wish to exercise your privacy rights, contact us:

Company Name: Mindful Marriage and Family Therapy PLLC
Email: mindfulmft.info@gmail.com 
Address: 280 Madison Ave, Suite 501, New York, NY 10016